The dBrain team offers clients who migrate from overseas containerization platforms migration assistance and free extended technical support in the first month of using the platform.
The dBrain platform is a domestic alternative to Red Hat OpenShift, Rancher, and other foreign containerization platforms. dBrain engineers will support you in migrating your microservices. You will get local infrastructure and premium technical support 24/7.
In order to make the change process as comfortable as possible, the dBrain team gives its users a month of free advanced technical support.
What services will you receive for free?
dBrain technical support will work for you around the clock, and not according to the regular schedule. As part of the extended package, you will receive the highest level of SLA, where the first reaction of engineers to your request will arrive within 15 minutes. You will receive a dedicated channel in the messenger with technical support engineers for prompt communication and notifications.
The extended support package also includes:
- Platform updates and troubleshooting.
- Consultations on platform deployment on top of any supported infrastructure, localization and elimination of errors in the operation of the K8S cluster, network architecture of the deployed K8S cluster.
- Ability to add and configure services on demand.
- Vulnerability testing (pentests), as well as advising on the organization of the information security system of the platform and services.
- Round-the-clock remote monitoring of the operation of platform components. Assistance in integrating cloud platform logs into corporate SIEM security incident management systems.
- Service quality report (SLA).
Registration required. Leave your request and specialists will contact you
