The CommuniGate Pro unified communications platform has been delivered to 53 countries of the world for more than 20 years and is a fully integrated operator-class solution that includes such functionality as:
- Email;
- managing calendars and plans;
- task execution control;
- conducting audio conferences and video calls;
- instant messaging;
- data encryption and storage of corporate content;
- telephone services and a contact center.
The popularity and breadth of the geography of using the CommuniGate Pro platform is due to a number of competitive advantages, which include:
- radical reduction of investments in IT infrastructure maintenance due to the introduction of a full-featured platform that replaces a number of other products;
- increasing the productivity of the organization's external and internal communications services;
- a significant reduction in the cost of maintaining the equipment necessary to ensure the functioning of communication services;
- improving fault tolerance and reliability of business-critical information exchange services.
More than 135,000,000 users of the platform use fully functional interfaces in Russian, English, German and Japanese, which is due to the main sales markets of the solution. It is worth noting that technical support is provided in a wider set of languages and includes, for example, French. The needs of customers from countries that speak other, less common languages are usually realized by CommuniGate Systems partners in a particular region.
The very concept of the "unified communications platform" assumes a wide variety of use cases, and hence the flexibility of settings and configuration. At the same time, the ability to work in their native language can significantly increase user comfort and simplify adaptation to a new solution for them. The modern user interface of CommuniGate Pro provides ample opportunities for customization, while providing the ability to translate into a local language in a short time.
However, such work requires not only painstaking work of developers, but most importantly – deep linguistic knowledge and understanding of the nuances of the mentality of the country in which the solution will be used. In this regard, it is worth noting that a full–scale translation of CommuniGate Pro into Uzbek could not have taken place without the help of a long-time partner of CommuniGate Systems in Russia, and more recently in the CIS - Axoft.
Uzbekistan is one of the most promising CIS countries in terms of implementing IT solutions, as evidenced by the number of potential customers in the region, their interest in optimizing IT infrastructures and investments in the development of technical expertise.
At a conference held in Tashkent in the spring of 2019, organized by Axoft, representatives from government organizations and large businesses discussed not so much plans, but specific implementation projects, optimization of IT assets, and the subtleties of implementing solutions.
Having appreciated the high interest and level of training of clients from Uzbekistan, as well as the professionalism of the team of the Uzbek office of Axoft, CommuniGate Systems decided to fully translate the CommuniGate Pro interface into Uzbek. The work was carried out in the shortest possible time and CommuniGate Pro is already being actively piloted and implemented in organizations and companies in Uzbekistan.
